Citrix Health Check

Maximize uptime, security, and efficiency across your Citrix environment with a tailored health assessment that addresses critical performance gaps.

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The Costly Impact of Citrix Performance Issues

Citrix environments are central to your operations but are often plagued with performance bottlenecks, security vulnerabilities, and configuration drift as they age.

These issues contribute to poor user experience, instability, and management complexity—challenges cited by 70% of IT leaders. The consequences are severe: downtime of mission-critical services deployed via Citrix can cost businesses up to $300,000 per hour.

Without regular health checks, these challenges can escalate, disrupting business continuity and eroding the value of your IT investments. 

Why Perform a Citrix Health Check?

Citrix infrastructure deployment relies on multiple layers of integration such as Hypervisors, Network, Compute, Storage, Applications, Windows Updates, and Profile Management.

Much like your car needing an oil change, without proper maintenance, the Citrix environment may eventually have issues that need to be addressed.

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Our ApproachWhat are the steps involved with a Citrix Health Check?

e360’s Citrix Health Check is tailored to the size, complexity and criticality of your environment (estimates can be 1-4 weeks).

Review Document Present

Review

  • Infrastructure
  • Licensing

If desired, our team can focus on a specific area of concern (e.g. specific performance issues, plans for growth, preparation for OS migration)​

Review Citrix licensing to confirm your organization is leveraging owned solutions.

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Citrix roadmap

Document & Analyze

  • Findings
  • Recommendation & Roadmap

Document findings for your technical team and provide a roadmap of recommendations to optimize your deployment.

Presentation

Present executive level briefing. This is an optional step.

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Citrix Health Check Services

The following services are available with an e360 Citrix Health Check.

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Citrix Health Check

A comprehensive assessment of your Citrix environment to identify performance bottlenecks, security vulnerabilities, and configuration issues. Our experts provide actionable recommendations to optimize your infrastructure for peak efficiency.

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NetScaler Health Check

An in-depth evaluation of your NetScaler deployment, focusing on load balancing, SSL offloading, and application delivery. We ensure your NetScaler setup is properly configured and performing optimally to meet your business needs.

Performance Troubleshooting

Performance Troubleshooting

Expert analysis to pinpoint and resolve performance issues in your Citrix environment. We use advanced diagnostic tools and methodologies to identify root causes and implement effective solutions, enhancing user experience and productivity.

Scale / Growth Planning

Scale / Growth Planning

Strategic assessment of your current Citrix infrastructure's capacity and scalability. We provide a detailed roadmap for expanding your environment to accommodate future growth and increased demand.

Strategic Planning

Strategic Planning

Tailored guidance on leveraging hybrid cloud or cloud-based solutions within your Citrix ecosystem. We help you design a forward-thinking strategy that aligns with your business objectives and optimizes resource utilization.

We're Citrix Experts

  • 28+ years of Citrix experience with top level certifications and executive level relationships​
  • 8-time Citrix Partner of the year​
  • Licensing expertise for Citrix, Microsoft and VMware ​
  • Citrix deployment expertise for on-prem and all 3 hyperscalers (AWS, Azure and Google Cloud)​
  • Compute/Storage and hyperconverged expertise (Cisco,HPe, NetApp, Nutanix etc)​
  • Partnership with common VDI solutions (ControlUp, IGEL, Liquidware, NVIDIA, and more)

*Our competitors outsource their Citrix projects… and many times they outsource it to us anyway.”

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Frequently Asked Questions

During an e360 Citrix Infrastructure Health Check, their VDI experts will review the critical aspects of your Citrix infrastructure deployment to ensure it is fully optimized. Data will be gathered using hard (configuration/metrics) and soft (interviews) measuring methods to ensure a full 360-degree review of your deployment. The resulting report (and optional Executive Management Report) will identify issues and outline recommendations.

The list below covers the components of the Citrix infrastructure deployment that will be reviewed:

  • Citrix DaaS (Service or On-premises)
  • Image management – Citrix App Layering, Provisioning Server (PVS) or Machine Creation Services (MCS)
  • Citrix NetScaler/Citrix Gateway Service – Version, SSL certificate security, Authentication/Authorization
  • Profile Management – Citrix User Profile Management (UPM) or Microsoft FSLogix – Login time, storage performance, Outlook cache
  • Workload Performance – On-premises: hypervisor (VMware ESX, Nutanix AHV, Citrix Hypervisor)/compute/storage, Cloud: Azure/AWS/GCP, Scalability, Performance issues
  • User Experience – Profile performance, application performance, workload performance

The cost of a Citrix Infrastructure Health Check will vary depending on the size and complexity of your environment. Reach out to us for a quote.

e360 is a leading provider of Citrix consulting and managed services. We have a team of experienced Citrix experts who can help you identify and resolve any issues with your Citrix environment. e360 also offers a variety of other Citrix services, such as design, implementation, and support.

There are many benefits to performing a Citrix Health Check, including:

  • Improved performance and reliability
  • Reduced risk of outages and security breaches
  • Increased efficiency and productivity
  • Optimized costs

If you are asking yourself any of the following questions, e360 can perform a Citrix Infrastructure Health Check:

  • Has my organization maximized the use of our Citrix investment?
  • Why are users complaining of slow logins?
  • Why are users experiencing slow performance?
  • Is my environment optimally configured for my organization’s current requirements
  • What can I do to improve my user or administrator experience?
  • Have you added more users or more apps, without understanding the impact?
  • How can we improve the Work-From-Home/remote user experience?

A Citrix Infrastructure Health Check performed by e360 will review those questions and more by identifying early (or existing) warning signs of performance issues and discussing new best practices to help optimize user and administrator experiences. The result is a holistic report, created by e360 VDI experts, detailing issues and recommendations identified for improvement of your Citrix infrastructure.*

*The remediation of the issue and tasks outlined in the recommendation can be performed by the client or by e360 Services with a separate Scope of Work.

Request a Citrix Health Check

Unsure of which solution is best for you? Reach out to our team by filling out this form and someone will get back to you right away. 

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