Press Release Details

The new offering includes reactive end user and IT infrastructure support available on a 24x7x365 basis; proactive infrastructure maintenance and monitoring services; and, technology lifecycle management

CONCORD, Calif. and IRVINE, Calif., April 4, 2017 – e360 (formerly Entisys360), an award-winning IT consultancy specializing in the deployment and delivery of advanced IT infrastructure, virtualization and cloud first solutions, today announced the introduction of its Enterprise Managed Services offering, a suite of technology management and support services for virtualization and cloud-based infrastructure environments.

Designed to help IT organizations increase the long-term return on investment they have made in their virtualization and cloud infrastructures, Enterprise Managed Services from e360 (formerly Entisys360) encompasses three areas:

• Reactive End User and IT Infrastructure Support. Available on a 24x7x365 basis, this includes monitoring and alerting; Tier 2 and Tier 3 incident management; root cause analysis; knowledge base content creation; Tier 1 team enablement; defined reporting; service quality validation; and, continuous improvement.
• Proactive Infrastructure Maintenance and Optimization. Features of this service include infrastructure software updates; infrastructure hardware updates; infrastructure capacity planning; health checks; minor software version upgrades; defined reporting; and, continuous improvement.
• Technology Lifecycle Management. As part of this service, clients benefit from strategic IT business alignment; short- and long-term architecture collaboration; major software version upgrades; defined reporting; continuous improvement; and, project-based changes.

“e360 is committed to remaining at the forefront of technology innovation, and to staying one step ahead of our clients by meeting tomorrow’s business needs, today,” said Matt General, CTO, e360. “Our new Enterprise Managed Services help our clients align their current business initiatives with evolving industry trends so that they can gain a better understanding of how future technology innovations will impact the business value of IT.”

Proven Track Record, Consistency and Resources Drive Better Results

Backed by broad expertise and collective team member knowledge that extends across the entire organization, Enterprise Managed Services from e360 (formerly Entisys360) provide clients with access to a wide range of skillsets and elevated vendor support resources that can only come from holding top-level distinctions with many key vendor partners including Citrix Platinum Partner, Cisco Premier Partner, VMware Premier Partner, NetApp Platinum Partner, Microsoft Gold Partner and HPE Elite Partner.

“As a trusted advisor in the deployment of advanced infrastructure, virtualization and cloud solutions, we offer a proven track record built on decades of virtualization and cloud computing expertise,” said Mike Strohl, CEO, e360. “Our talented team members are committed to expertly managing all of the maintenance and support aspects of our clients’ IT investments through a customized and collaborative approach that is built on developing personal relationships and tailored to meet the client’s unique requirements and drive better results.

Strohl added, “We are very proud of our high retention rate – some of our employees have been with e360 (formerly Entisys360) since my father, George Strohl, founded the company in 1988, and we also have the flexibility to tap into more expert resources if needed for any client engagement.” e360 (formerly Entisys360) is a member of a qualified recruiting network, which gives it the flexibility to expand and customize the scope of its Enterprise Managed Services offering to address additional requirements and IT disciplines that align with its core areas of expertise including data center, storage, server and network infrastructure, and systems management.

For more information on Enterprise Managed Services from e360 (formerly Entisys360), contact EMS@e360.com or visit www.e360.com.

e360 (formerly Entisys360) is a member of M7 Global Partners, a national network of the country’s leading IT consultants dedicated to delivering datacenter and desktop solutions with an emphasis on virtual desktop solutions for mid-tier and enterprise customers and government agencies. M7 members also include AEC Group, Gotham Technology Group, Hogan Consulting Group, Intra Systems and IPM.

About e360

e360 (formerly Entisys360) is an award-winning IT consultancy specializing in the deployment and delivery of advanced IT infrastructure, virtualization and cloud solutions. Through state-of-the-art methodologies and broad solutions and services offerings, e360 (formerly Entisys360) expertly solves its clients most pressing IT and business challenges.

With more than two decades of experience, e360 (formerly Entisys360) has become a trusted advisor to some of the most prominent companies in California. Offering professional support services, managed services, consulting and engineering services, e360 (formerly Entisys360) serves mid-tier and enterprises within the healthcare, financial services and legal services sectors, as well as educational institutions and government agencies.

The corporate headquarters for e360 (formerly Entisys360) are located in Concord, Calif., with its public sector division located in Sacramento, Calif. e360 (formerly Entisys360) also has offices in Irvine, Calif. and Pasadena, Calif. For more information, visit www.e360.com or call 1-877-ENTISYS (877-368-4797).

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