Harnessing AWS to Drive FinOps Excellence at Ensign Services
"The e360 Team brought their substantial experience around planning, building, governing, and supporting services in AWS to ensure that Ensign Services had a clear strategy for understanding their FinOps landscape. The e360 team focused on ensuring our business and technical were reflected in our FinOps strategy."
Jason Whitehouse
Vice President of IT Operations and Infrastructure
Ensign Services
About Ensign Services
Ensign Services, Inc. is a subsidiary of The Ensign Group, whose affiliated entities are considered the national leaders in the skilled nursing and post-acute care industry. Ensign provides service and support to over 250 facilities in the post-acute care continuum that employs over 30,000 employees. Ensign Services, known as the “Service Center”, has created a family environment where they provide world case services including Accounting, Information Technology, Human Resources, Legal, Compliance, Construction and other centralized professional services to support skilled nursing, assisted living and other post-acute operations.
The Problem
Ensign Services (Ensign) has been leveraging Amazon Web Services (AWS) for their products and services for several years. As their cloud landscape grew, Ensign identified the need to enable better visibility into their AWS spend. Ensign’s objectives were to provide their organization with ongoing visibility into the costs of AWS services, identify optimization opportunities within architecture, understand business unit costs, accurately forecast cloud spending, and support strategic IT decision-making.
The Solution
Ensign engaged e360 to assist in developing a framework, roadmap and comprehensive plan detailing the Financial Operations (FinOps) reporting and metrics relevant to Ensign’s business model. As part of this engagement, e360 reviewed the existing AWS deployment at Ensign and assessed the current FinOps posture against best practices. e360 performed interviews and training with staff members, implemented tools and reports that provided visibility into consumption metrics, and worked with Ensign administrators to validate existing processes related to FinOps.
The Outcome
The e360 team worked with Ensign to validate that their AWS governance architecture would support theirFinOps strategy. The team worked with Ensign Services to develop processes and policies that would directly support the FinOps tooling and reporting requirements. The team collaborated with Ensign to ensure that the roadmap would ensure that the capabilities implemented and planned would support Ensign’s FinOps journey going forward.